Privacy Policy
The Privacy Policy informs you (our users and customers) about the reasons for and how we process your personal data including how we look after it and with whom we may share it.
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We at The Performance Act control the personal data that we collect. Therefore, we are responsible for how your data is processed. The word ‘process’ covers the collection, use, storage, sharing and erasure of that data.
Performance Act LTD is an educational company that provides online and in-person programs to schools, teachers and individual students. We provide our services primarily via the https://www.performanceact.com/ platform.
We are committed to complying with current data protection legislation such as the NZ data privacy act 2020.
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Privacy Vision
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The aim of the Performance Act is to “provide an environment to explore performance psychology”. Performance Act LTD will use various ways to achieve our mission and to support our objectives: we believe that people who share our values would love to know how to support us. We will process the personal information you have supplied to us to conduct and manage our business to enable us to give you the most appropriate marketing, information, service and products and provide the best and most secure experience.
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Personal Data
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Personal data is any information that relates to a certain individual (‘’Data Subject’’). This data can include basic personal identifiers such as names and contact details. It can also include more sensitive pieces of information including but not limited to a person’s race, ethnic origin or physical or mental health condition.
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How do we collect your personal information?
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Personal data is inputted directly into our website by the user, for a club or school the personal data is uploaded to the database by a school or club administrator or Head of Department within a particular school.
The following personal data about its users is collected:
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Forename and surname (compulsory)
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Email address (compulsory)
Performance Act LTD offers to support all school-based colleagues in this pursuit.
We are committed to protecting your personal data and we will only process this data if we have a legitimate business reason to do so or unless we have a lawful basis for doing so. There are various legal bases on which we rely to collect and process your data. These include but are not limited to:
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Consent
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Sometimes you may give us your consent to process your data, for example, you give us consent to write to you regarding offers that may be of interest to you.
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Legitimate Interest
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We can rely on legitimate interest when processing is of a clear benefit to you or the business, there is a limited impact on your privacy and when we process your information in a way that you would expect.
We rely on legitimate interest for the majority of our processing, to enable us to do this we carry out due diligence (We may need to conduct investigations on supporters, potential customers, and business partners to determine if those companies and individuals have been involved or convicted of offences such as fraud, bribery and corruption) to ensure that we can adhere to this lawful basis.
So, what does this mean? When you provide your personal details to us, we use your information for our legitimate business interests to carry out our work of innovating and challenging the dominant classroom model in practice in the world today. Before doing this, though, we will also carefully consider and balance any potential impact on you and your rights. Some typical examples of when we might use the approach are for preventing fraud, direct marketing, maintaining the security of our system, data analytics, enhancing, modifying, or improving our services, identifying usage trends, and determining the effectiveness of our campaigns and fundraising.
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Our interests.
Direct Marketing: We will send postal marketing. We will also make sure our postal marketing is relevant for you, tailored to your interests.
Ordering online: In order for us to process an order, payment has to be taken and contact information collected, such as name and telephone number, provided. The seller would also need to record the transaction.
Your best interest:
Processing your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.
Personalisation: Where the processing enables us to enhance, modify, personalise, or otherwise improve our services/communications for the benefit of our supporters.
Analytics: To process your personal information for the purposes of customer analysis, assessment, profiling, and direct marketing, on a personalised or aggregated basis, to help us with our activities and to provide you with the most relevant information as long as this does not harm any of your rights and interests.
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When we process your personal information for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
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Contractual
At times there will be a contractual reason why we process your information, this includes processing your renewal fee. Without doing so we would be unable to continue our service
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Why do we collect your data?
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Performance Act collect your personal data for two main purposes :
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To enable learners and teachers to effectively use https://www.performanceact.com/
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To provide information on new services to adults via our newsletters and marketing correspondence.
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When do we collect personal data?
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Performance Act LTD collects data at two times:
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On user registration to https://www.performanceact.com/
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Enrolment into products and services on https://www.performanceact.com/
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Performance Act Ltd collects the following personal data about its users:
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Full name & title: We collect basic information which allows us to recognise you, this allows us to manage your account and provide a high level of customer service.
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Email address: When creating an account with us it is compulsory that you provide us with an email address as you will use this information to log in and manage your account.
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Payment information: We may store some financial information about you. If you choose to purchase a subscription from us then we will store your card information to process the renewal.
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Information on website visits: We collect basic information that indicates usage for us to better provide services.
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What third-party extensions does https://www.performanceact.com/ use to process data?
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Stripe: Website payment software that receives automated and manual payment. Information stored: Forename, surname, email address and postal address of bill payer.
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Data relating to Children
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As children are able to use our platform, at times their personal information may be added to our database by a system administrator, teacher, or guardian. This information will usually be limited to names and email addresses. Children have the same rights as adults when it comes to their personal data.
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How do we store your personal data?
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Performance Act LTD do not hold physical copies of personal data. There may be exceptions to this rule which are assessed on a case-by-case basis, such as requests from a school or club administrators
Performance Act LTD guarantees to never:
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share any personal data with any third parties.
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sell personal data to any third parties.
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send marketing emails to its users unless they have positively opted in.
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communicate directly with a school-aged student unless there is the presence of another adult
For example, Performance Act LTD will always ensure that when communicating with a student user there is always another member of the team or teacher/guardian of the student included.
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Performance Act LTD guarantees to always maintain high levels of security relating to users’ personal.
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Retention of Data
We retain personal information as long as is necessary or as long as it is needed to comply with our legal obligations. Where data is not needed for legal or statutory purposes we will remove this information from our database. See the section on how to contact us if you wish to request for your information to be removed.
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Your Data Rights
You have rights when it comes to the processing of your personal information. Information regarding the NZ data Privacy Act 2020 can be found at:
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https://data.govt.nz/toolkit/privacy-and-security/data-privacy/#what-do-i-need-to-do
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Changes to Policy
This policy may be updated from time to time. If you have any questions or comments about our Privacy Policy then please contact us using the below contact information.
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Contacting Information
If you have any questions regarding this policy or any concerns about the way that your personal data is managed, then you can contact James Orritt at info@performanceact.com.
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